Reservations
How can I make a reservation?
You can book directly through our website or via the main booking platforms.
What is included in the stay?
Your stay includes breakfast, an afternoon snack, dinner, unlimited coffee, the juice of the day, and our evening aperitif.
Also included are a selection of seasonal activities offered at Casa Coyaima. Depending on the time of year, these may include harvesting in La Chagra kitchen garden, a herbal tea preparation workshop, or taking part in the coffee harvest
A visit to our coffee plantation, as well as a tasting of the different varieties grown on the finca, is also part of the experience.
What is your cancellation policy?
- Cancellations made within 14 days prior to arrival will incur a charge equivalent to one (1) night’s stay.
- Cancellations made within 7 days prior to arrival, as well as no-shows, will be charged 100% of the reservation amount.
Are children welcome?
Absolutely! Children are more than welcome at Casa Coyaima.
We provide a baby cot and a children’s bed, and we adapt meals and activities according to their age so that the whole family can fully enjoy their stay.
A few points are worth noting: our property is located in the mountains, and some areas have steep terrain. The restaurant terrace is secured and enclosed, but certain areas of the finca require closer supervision with children.
We also recommend wearing boots or high shoes at all times for greater comfort and safety when moving around the property.
What if none of the room configurations meet my needs?
Please contact us directly. Depending on your family configuration (including the children’s ages), we can sometimes adapt the rooms by adding beds, allowing your whole family to stay together in one place.
What should I bring?
Please refer to our Equipment Guide page here.
Arrival & Departure
What time can I arrive?
Check-in is available from 2:00 pm. You are welcome to arrive earlier and enjoy the surroundings while waiting for your accommodation to be ready.
What time do I need to leave my room?
Check-out is until 11:00 am.
Do you offer early check-in or late check-out?
Yes, whenever availability allows. There is no additional charge.
How do I get to Casa Coyaima?
Casa Coyaima is located about 15 minutes by car from the village of Pijao, in the mountains.
The last 5 kilometres are on an unpaved mountain road, which can sometimes be challenging depending on weather conditions. If you are coming by car, we strongly recommend using a 4×4 vehicle.
You can also leave your vehicle in the village of Pijao, and we can arrange to pick you up.
The nearest airports are Armenia Airport (approximately 40 minutes by car) and Pereira Airport (approximately 1.5 hours by car).
We work with a private transportation company and can arrange transfers for you.
Rooms & Amenities
Is there internet access?
Yes, Casa Coyaima is equipped with Starlink internet service.
The connection generally works well in the accommodations and at the restaurant. However, due to our remote location surrounded by nature, we cannot guarantee very high speeds or perfect stability at all times.
Is there a television?
The Casa Tabi and Casa Yuma accommodations do not have televisions. Only Casa Guamo is equipped with one.
There is also no television in the restaurant, as we wish to offer our hosts an authentic experience of disconnection and a return to the essentials.
Are the rooms air-conditioned?
No. The mountain climate is generally cool and pleasant. However, in the event of an unusually warm period, we provide fans.
Are the rooms equipped with a refrigerator?
Yes, each room has a small refrigerator.
Are pets allowed?
No, pets are not allowed. No exceptions can be made.
Dining
Which meals are included in the reservation?
The reservation includes breakfast, served as a buffet with a selection of à la carte dishes, all included, as well as an afternoon snack and the dinner of the day.
What do you offer for lunch?
Depending on your plans for the day, you may have lunch during one of your excursions.
We also offer carefully prepared gourmet picnic baskets to take with you during your outings.
If you choose to spend the day at Casa Coyaima, we also serve light lunches at KMØ, prepared with fresh, local ingredients.
Do you offer vegetarian or gluten-free options?
Absolutely. We will ask about any food allergies or dietary restrictions and adapt the meals accordingly.
Are there restaurants nearby?
There are no restaurants within walking distance.
To find a restaurant, you will need to travel by vehicle to the villages of Pijao or Buenavista (approximately 15 minutes away).
Safety & Health
What are the nearest hospitals or medical centres?
The village of Pijao, located approximately 15 minutes away by car, has a health centre. Although the facilities are modest, it is open 24/7 and can provide care in emergency situations.
The nearest hospital is located in Armenia, approximately 40 minutes away by car.
Do you have an AED (defibrillator)?
The purchase of an AED is planned for 2026.
Is the water safe to drink?
Casa Coyaima is directly connected to a natural spring.
The water is collected and filtered on-site before being made available. Regular drinking water quality tests are carried out to ensure its safety.
The water we serve is therefore fully potable.
In each room, we also provide an earthenware water dispenser that offers additional filtration of this natural spring water.
Other
How does the solar energy system work?
Casa Coyaima operates primarily through solar energy.
We have installed a significant number of solar panels, allowing us to achieve excellent energy autonomy while respecting our natural environment.
We remain mindful of our consumption in order to preserve this autonomy. This is why we have chosen low-energy equipment throughout the rooms and common areas.
For example, you will find low-consumption electric kettles and hairdryers, but no energy-intensive appliances.
This approach allows us to provide the comfort our hosts need while maintaining a responsible way of operating, in harmony with our surroundings.